School Shop Direct Limited

Cookie Policy
schoolshopdirect.co.uk

Cookies Policy

 

Version: 1.0Effective Date: June 2026Next Review: June 2027

1.  Introduction

This Cookie Policy explains what cookies are, which cookies School Shop Direct Limited (“we”, “us”, “our”) uses on www.schoolshopdirect.co.uk (the “Website”), and how you can control them.

School Shop Direct Limited is registered in England and Wales. Our registered address is available on our website. We operate as a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We encourage you to read this policy alongside our Privacy Policy, which sets out how we collect, use, and protect your personal data more broadly.

2.  Legal Framework

The use of cookies in the United Kingdom is governed by:

  • The Privacy and Electronic Communications Regulations 2003 (PECR), as amended — which require us to obtain your prior consent before placing any non-essential cookies on your device.
  • The UK General Data Protection Regulation (UK GDPR) — which sets the standard for what constitutes valid consent and governs how we handle any personal data those cookies may process.
  • The Data Protection Act 2018 — which supplements the UK GDPR and provides the domestic framework for data protection in the United Kingdom.
  • The Information Commissioner’s Office (ICO) Cookie Guidance (updated 2026) — which provides the authoritative interpretation of how PECR and UK GDPR apply to cookie use by UK businesses.

Under PECR Regulation 6, we are prohibited from storing or accessing information on your device unless we have: (a) provided you with clear and comprehensive information about our purposes; and (b) obtained your freely given, specific, informed, and unambiguous consent — except where those cookies are strictly necessary for a service you have explicitly requested.

Consent obtained through pre-ticked boxes, passive browsing, or bundled agreement is not valid consent under UK law.

3.  What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile phone when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the site owner.

Cookies can be:

  • Session cookies — temporary cookies that are deleted when you close your browser.
  • Persistent cookies — cookies that remain on your device for a set period of time or until you delete them.
  • First-party cookies — set directly by School Shop Direct on our domain.
  • Third-party cookies — set by external services (such as Google or Meta/Facebook) that we have integrated into our Website.

4.  How We Use Cookies

We use cookies for the following purposes, described in detail in Section 5 below:

  • To enable core e-commerce functionality (shopping cart, checkout, user account login).
  • To remember your cookie consent preferences.
  • To remember items you have recently viewed on our site.
  • To analyse how visitors use our Website (analytics), so we can improve it.
  • To deliver relevant advertisements and measure their effectiveness (marketing/advertising), where you have consented.

5.  Cookies We Use

The tables below list every cookie currently used on schoolshopdirect.co.uk, grouped by category. We review and update this list regularly. Last audited: June 2026.

5.1  Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. They enable core functionality such as your shopping cart, secure checkout, and user account login. The Website cannot operate properly without them.

Strictly necessary cookies do not require your consent under PECR. They are always active.

Cookie NamePurposeDurationSet By
woocommerce_cart_hashDetects when the contents of your shopping cart change, ensuring your cart is kept up to date.SessionWooCommerce
woocommerce_items_in_cartDetects when the contents of your shopping cart change, so the cart icon in the header refreshes correctly.SessionWooCommerce
wp_woocommerce_session_[hash]Contains a unique reference code for your shopping session, linking your cart data on our server.2 daysWooCommerce
wordpress_[hash]Stores your authentication credentials when logged in to your School Shop Direct account.SessionWordPress
wordpress_logged_in_[hash]Identifies that you are logged in and ensures you remain logged in as you navigate the site.SessionWordPress
wp-settings-[UID]Stores personalisation preferences for the site interface.1 yearWordPress
PHPSESSIDStandard PHP session cookie used to maintain server-side session state across page requests.SessionPHP / Server
cookielawinfo-checkbox-*Records your cookie consent preferences so that you are not asked again on each visit.1 yearCookie Consent Plugin
CookieLawInfoConsentRecords the version of the cookie policy you consented to.1 yearCookie Consent Plugin
viewed_cookie_policyRemembers that you have already seen the cookie notice banner.11 monthsCookie Consent Plugin

5.2  Functional / Preference Cookies

These cookies enable enhanced functionality and personalisation, such as remembering products you have viewed. They are not strictly necessary for the site to operate, but they improve your experience.

We will only set these cookies if you have given your consent.

Cookie NamePurposeDurationSet By
woocommerce_recently_viewedRemembers which products you have recently viewed so we can display a personalised ‘Recently Viewed’ list.SessionWooCommerce
wp-settings-time-[UID]Stores the timestamp of when your interface preferences were last saved.1 yearWordPress

5.3  Analytics Cookies

We use analytics cookies to understand how visitors interact with our Website — for example, which pages are visited most, how long visitors spend on the site, and whether any errors occur. This information helps us improve our Website and the service we provide to you.

We use Google Analytics (GA4) for this purpose. Analytics data is aggregated and does not directly identify you, but because Google Analytics uses cookies that can be used to identify individuals, they are treated as non-essential under PECR and UK GDPR.

We will only set these cookies if you have given your consent.

Cookie NamePurposeDurationSet By
_gaGoogle Analytics — registers a unique ID to generate statistical data on how you use the website.2 yearsGoogle Analytics (GA4)
_ga_[ID]Google Analytics — used to persist session state across page requests.2 yearsGoogle Analytics (GA4)
_gidGoogle Analytics — registers a unique ID for a single-day visit to generate usage statistics.24 hoursGoogle Analytics (GA4)
_gatGoogle Analytics — used to throttle the rate of requests to Google’s servers.1 minuteGoogle Analytics (GA4)

For further information on how Google processes data collected through these cookies, please see Google’s Privacy Policy at https://policies.google.com/privacy.

5.4  Marketing / Advertising Cookies

Marketing cookies are used to track visitors across websites to deliver targeted advertisements that are relevant to your interests. They may be set by advertising networks with our permission and may be used to build a profile of your interests.

We will only set these cookies if you have given your explicit consent to marketing cookies.

Cookie NamePurposeDurationSet By
_fbpFacebook/Meta — used to deliver and measure advertisements, and to build audience profiles.3 monthsMeta (Facebook Pixel)
_fbcFacebook/Meta — stores the last click attribution for Facebook Ads conversion tracking.2 yearsMeta (Facebook Pixel)
IDEGoogle Ads — used to register and report actions after seeing or clicking an ad, for the purpose of measuring ad effectiveness.1 yearGoogle Ads
_gcl_auGoogle Ads — used by Google AdSense for conversion tracking and storing consent information.3 monthsGoogle Ads

For further information about how Meta and Google process data collected through these cookies, please visit:

  • Meta (Facebook) Privacy Policy: https://www.facebook.com/policy.php
  • Google Privacy Policy: https://policies.google.com/privacy

6.  Your Consent and How to Manage It

When you first visit our Website, you will be presented with a cookie consent banner. This banner allows you to:

  • Accept all cookies — including functional, analytics, and marketing cookies.
  • Reject all non-essential cookies — only strictly necessary cookies will be active.
  • Customise your preferences — choose exactly which categories of cookies you permit.

Both the ‘Accept all’ and ‘Reject all’ options are displayed with equal visual prominence in line with ICO guidance. You will not be penalised or disadvantaged for declining non-essential cookies — all core shopping functionality remains available regardless of your choice.

Your preferences are saved in a consent cookie (listed in Section 5.1 above). You may change your mind and update your preferences at any time by clicking the ‘Cookie Settings’ link in the footer of our Website.

7.  Managing Cookies Through Your Browser

In addition to using our consent mechanism, you can control and delete cookies through your browser settings. Most browsers allow you to:

  • View the cookies stored on your device.
  • Block cookies from being set.
  • Delete some or all existing cookies.

Please be aware that disabling strictly necessary cookies will prevent the website from operating correctly — you will not be able to add items to your cart or complete a purchase.

Links to cookie management instructions for major browsers:

  • Google Chrome: https://support.google.com/chrome/answer/95647
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Microsoft Edge: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies
  • Apple Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

For information on managing cookies on mobile devices, please refer to the documentation provided by your device manufacturer or mobile operating system.

8.  Third-Party Opt-Out Tools

You can opt out of certain third-party cookies directly through the following tools:

  • Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout
  • Google Ads personalisation: Manage at https://adssettings.google.com
  • Meta (Facebook) ad preferences: Manage at https://www.facebook.com/ads/preferences
  • Your Online Choices (EU/UK): https://www.youronlinechoices.com — allows you to opt out of interest-based advertising from a large number of networks.

9.  International Data Transfers

Some third-party cookies listed in this policy (particularly Google Analytics and Meta Pixel cookies) may result in data being transferred to and processed in the United States or other countries outside the United Kingdom.

Where such transfers occur, we rely on appropriate safeguards in accordance with UK GDPR Chapter V, including Standard Contractual Clauses (UK Addendum) or adequacy decisions issued by the Secretary of State. Further details are set out in our Privacy Policy.

10.  Children

Our Website is not directed at children under the age of 13. We do not knowingly collect personal data from children through cookies or any other means. If you believe that a child has provided personal data through our Website, please contact us at the address below and we will take steps to delete such information.

11.  Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use, changes in applicable law, or changes to our Website. Any material changes will be brought to your attention via a notice on our Website and, where required by law, we will seek your consent again.

The ‘Effective Date’ at the top of this policy indicates when it was last updated. We recommend you check this page periodically to stay informed.

12.  Contact Us

If you have any questions, concerns, or complaints about how we use cookies or process your personal data, please contact us:

CompanySchool Shop Direct Limited
Websitewww.schoolshopdirect.co.uk
Emailretail@schoolshopdirect.co.uk
Regulatory AuthorityInformation Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, SK9 5AF. Tel: 0303 123 1113. Web: https://ico.org.uk

You also have the right to lodge a complaint with the ICO if you believe that your rights under PECR or UK GDPR have not been respected.

© School Shop Direct Limited — Cookie Policy v1.0 — June 2026