Returns Policy

Returns Policy

PLEASE NOTE YOU CAN RETURN AN ITEM TO US IN THE ORIGINAL CONDITION* WITHIN 30 DAYS OF RECEIPT. EXCHANGES AND/OR REFUNDS WILL ONLY BE GRANTED WITHIN THIS TIMESCALE WITH A VALID TILL RECEIPT

Original condition is classed as unworn and unused with original tags and packaging.

FAULTY ITEMS

  • We monitor stock on an ongoing basis and make best efforts to ensure that it conforms to description, is of satisfactory quality and is fit for purpose as stated in the Sale of Good Act 1979.
  • In some cases we feel we would like further advice from a manufacturer to ascertain if the item has a manufacturing fault, we reserve the right to return the item to them for comments. We will make sure this is done in a reasonable time and we reach a conclusion as soon as possible.
  • Items that are used and within a 3 month period of purchase, that you feel have developed a fault will be inspected, and if deemed to be faulty due to a manufacturing fault, will be credited or refunded to the value when purchased. Anything over this time will be dealt with at the discretion of School Shop Direct.
  • A copy of the original receipt is required.
  • All goods returned must be in a washed and clean condition. For Health and Safety reasons we cannot inspect and process any goods in a soiled condition.

Shrewsbury

Unit 17-18 Sundorne Trade Park
Featherbed Lane, Shrewsbury
Shropshire SY1 4NS

Denbigh

A6 Trem Y Dyffryn
Colomendy Ind Estate
Denbigh
LL16 5TX

Whitchurch

9 Breadwood Arcade,
Shropshire,
SY13 1AF

Opening Times: Shrewsbury

Monday – Friday: 9am-5pm
Saturday: 10am-4pm

Opening Times: Denbigh

Monday: closed
Tuesday: 10am-2pm
Wednesday: 1pm-5pm
Thursday: closed
Friday: 10am-2pm
Saturday: 10am-2pm
Sunday: closed

Opening Times: Whitchurch

Tuesday – Wednesday: 10am-5pm
Thursday: 10am-2pm
Friday: 10am-5pm
Saturday: 10am-3pm
Sunday-Monday: Closed

Contact Us (Shrewsbury)

Contact Us (Denbigh)

Contact Us (Whitchurch)

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Welcome to School Shop Direct

We are a leading supplier of school uniform, serving many schools in Shropshire and the surrounding area. Uniform made easy, order via…– Wholesale to schools– Retail outlet– In school shop– Online shop– By Phone