Returns

PLEASE NOTE YOU CAN RETURN AN ITEM TO US IN THE ORIGINAL CONDITION WITHIN 30 DAYS OF RECEIPT.

In store returns
You can return an item, directly to the store. Please ensure you have the order details or delivery note

Returns by post
You can return an item to us by post – please enclose full order details or delivery note with the item.
Please be aware that we do not cover the cost of returning items. We recommend using a tracked service to return items to us.
Please send to:
Returns
School Shop Direct
17/18 Sundorne Trade Park
Shrewsbury
SY1 4NS
01743 440 449

We endeavour to make sure all refunds are made as quickly as possible. In high season , during the summer , reimbursement may take up to 30 days from receipt of your returned item.